Thing 7 Web 2.0 Communication Tools

The library uses email for communication between librarians and for communication between librarians and patrons (Ask a librarian). When a librarian can quickly and completely respond to a patrons question in one response, email can improve productivity. If the librarian needs to email the patron more then once for the same quesiton or ends up calling the patron email is a time waster. Email between librarians works well if the librarians don't work the same shifts and can't use IM.

Usually IM is the quickest way to contact another librarian in our system. I have found it to be very useful and I actively use it.

I have have attended 5 MINITEX webinars in the past year with mixed results. I learn more with a hands on approach but the webinars are more cost effective. I tend to get more out of the webinars that have printable online handouts.